And the Winner is....CSE Federal Credit Union!
Congratulations to CSE Federal Credit Union for submitting the winning GAP video testimonial!
CSE's winning video shares a real-life story on how GAP helped one of their borrowers when their
vehicle was totaled because they hit a deer.We are happy and thankful that the borrower
shared their personal story, but the real winners are the two charities that will split the $10,000
Grand Prize! CSE selected two awesome charities, Credit Unions for Kids and the local Akron Canton
Regional Foodbank to receive $5,000 each!Click below to check out CSE Federal Credit
Union's winning video testimonial.If you have testimonial videos to share we would
love to see them!
Automated GAP Remittance
Are you tired of issuing checks and the cost of postage? Would you like to save time and the potential for checks being lost in the mail? If so, consider our automated GAP remittance process! It's not that different from what you're currently doing today. Here's what the monthly process will look like if you choose this option:
- 1. Balance your GAP Monthly Remittance Report with your GAP general ledger.
- 2. Email your GAP Monthly Remittance Report to firstname.lastname@example.org. Make sure to include any GAP cancellation forms for refunds that you are netting out.
- 3 .Initiate the ACH in the amount listed on your GAP Monthly Remittance Report, less any GAP refunds, to our designated account.
- 4. A Frost team member will reply to the monthly remittance email sent confirming that funds have been received and the business has been processed.
If you are interested in signing up, please contact Lisa Markwell at email@example.com
and she will provide you with the banking information (routing number, account number, etc.) and answer any potential questions you might have. We look forward to hearing from you!
In our ongoing effort to keep our applications current with recommended security protocols, we are implementing Multi-Factor Authentication (MFA).
We successfully launched Phase 1 of our Multi-Factor Authentication (MFA) on August 10th. We greatly appreciate everyone's efforts and patience in launching this new security feature. In order for Phase 2 to be as seamless as possible we will need both Loan Officers and Management to take a moment and do the following items prior to September 30, 2021:
Loan Officers -
If you have not already done so, please take a moment to make sure we have your email address correct in VisualGAP. You can view the email address under the `Administration` Tab and the `User Profile` option. If it's not correct, please call us at 888.753.7678 so that we can get it updated for you. Once Phase 2 is launched you will be required to change your password every 90 days, and you will be prompted to enter a security code in order to proceed. This security code will be sent to the email address that we have listed in your `User Profile`.
If you happen to be sharing your Administrator credentials with any other individuals, in order to pull reports or do your remittances, we will need to setup each individual with their own administrator credentials. You can email our customer service department (firstname.lastname@example.org) a list of names and their email addresses. Please indicate in the subject line or body of the email that you are requesting Additional Admin credentials, and please make sure to include your phone number in case we have any further questions. We will then send each individual a secure email. They will then be prompted to change their password when accessing our site for the first time.
It is also very important to make sure that your list of users in VisualGAP is up-to-date and any employees that do not need access to VisualGAP are deactivated. You can generate a user report by clicking on the `Report` feature and then select `VisualGAP User Report`. If a user needs to be removed/deactivated, please indicate it on the report and email it to email@example.com. If you have 25 or more users to remove, please email firstname.lastname@example.org and we'll send you a spreadsheet to work with.
Once Phase 2 is complete, management will have the ability to reset loan officers' passwords via the `User Profile` option. Loan officers will also have the ability to reset their own passwords using the MFA process.
As stated above, we greatly appreciate your efforts and patience in launching this new feature.
Lisa MarkwellDirector of Operations
NEW! In Version 4 - EasyQuote
Preview your new one-screen tool for creating quotes!
Every quote is made on one screen and seamlessly coordinates with VisualGAP® Presentations.
See how EasyQuote works for all of your quotes!
EasyQuote for GAP
EasyQuote for GAP and Warranty
EasyQuote for GAP, Warranty and Credit Insurance
View a video demo